Introduction
Welcome to Misty Moon Mentors (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.mistymoonmentors.com. Our practices comply with the Personal Information Protection Act (PIPA) of British Columbia and other applicable Canadian privacy laws.
Information We Collect
Information You Provide
When you interact with our website, you may voluntarily provide information such as:
- Name and email address when subscribing to our newsletter
- Comments on blog posts
- Contact form submissions
- Questions or feedback you send us
- Account information if you create an account
- Payment information for any purchases (processed securely through third-party payment processors)
Information Automatically Collected
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed and interactions
- Time spent on pages
- Referring website
- Location information
- Log data
- Mobile device identifiers
Embedded Content
Pages on our site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if you visited that website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
How We Use Your Information
We use the collected information to:
- Provide and maintain our website
- Send you newsletters and updates (if subscribed)
- Respond to your comments and questions
- Process your transactions
- Analyze website usage to improve our content
- Protect against unauthorized access
- Send you administrative communications
- Comply with legal obligations
- Screen for potential risk or fraud
- Fulfill any other purpose with your consent
We only collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate under the circumstances.
Data Storage and Transfer
Our website and data are hosted in Canada. However, some of our service providers may process or store information outside of Canada. When this occurs, your information may be subject to the laws of those jurisdictions.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
- Session cookies
- Persistent cookies
- Analytics cookies
- Functionality cookies
You can control cookie settings through your browser preferences. We will notify you about our use of cookies when you first visit our website.
Comments
When you leave comments on our site, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data Security
We implement reasonable security measures to protect your personal information, as required by PIPA. This includes:
- Secure storage systems
- Encryption protocols
- Limited access to personal information
- Regular security assessments
- Employee privacy training
- Secure payment processing
However, no method of transmission over the Internet is 100% secure.
Third-Party Services
We may use third-party services that collect, monitor, and analyze website usage. These services include:
- Website hosting providers
- Payment processors
- Analytics services
- Email marketing services
- Comment systems
These services have their own privacy policies governing their use of information. We ensure these providers comply with applicable Canadian privacy laws.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Privacy Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for future use
- File a complaint with the Office of the Information and Privacy Commissioner of British Columbia
- Understand how your information is collected, used, and disclosed
- Request data portability
- Object to processing of your information
To exercise these rights, contact our Privacy Officer at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. Significant changes will be notified through our website or by email.
Questions and Concerns
If you have questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Email: [email protected]
Website: www.mistymoonmentors.com
Regulatory Oversight
This privacy policy complies with the Personal Information Protection Act (PIPA) of British Columbia. The Office of the Information and Privacy Commissioner of British Columbia provides oversight and can review complaints about our privacy practices.
International Users
While our services are primarily intended for Canadian residents, if you access our website from outside Canada, you understand that your information may be transferred to, stored, and processed in Canada and potentially in other jurisdictions.